Support
Have questions or need assistant? We’re here to help.
Contact our team
You can contact us at any time for general questions and information.
Frequently asked questions
Everything you need to know about our products.
Check if connected. The cellar is not ON. The circuit is closed or a fuse is blown. The cellar should be the only device plugged into the outlet. It is recommended that a 15 amp circuit dedicated exclusively to supply the cellar.
Need our support? We’re always there.
Our commitment to excellence never ends. Whether you’re seeking after-sale support or simply have a question about your product, our team is here to assist with the same care and attention that defines we do.
Whether it’s guidance on product care, assistance with installation, or resolving any issue you may have, we’re here to ensure your experience is seamless.
